Full-featured, Open Source IP Telephony Solution for Small & Medium Businesses

The 3Com® Asterisk solution provides small-to-midsize businesses with an economical compact device for delivering full-featured Voice over IP (VoIP) services. Using Session Initiation Protocol (SIP) software, it offers a cost-saving and productivity enhancing non-proprietary alternative to a PBX or key system, as well as a rich, broad set of VoIP capabilities that can be customized to match user needs. The easy to deploy and use solution integrates with the PSTN network and accommodates a mix of IP and analogue phones. Businesses can implement an IP telephony system with the 3Com Asterisk solution for less than it would cost to install a traditional PBX or key phone system, and the simplicity of the solution reduces procurement, deployment and administration costs.

The platform includes a broad range of built-in business quality features such as voice mail, auto attendant, interactive voice response (IVR), automatic call distribution (ACD) and conferencing. The compact device—able to support up to 25 concurrent calls—also includes a range of connectivity options enabled by four central office (CO) line ports, four analogue device ports, four 10/100 LAN ports, a 10/100 WAN uplink port to connect to the network, 8MB onboard flash memory, 64MB of RAM and 1GB onboard compact flash card.

The 3Com Asterisk solution not only demonstrates the power of Open Source technologies to reduce costs and optimize functionality, it also delivers expert support, further enhancing the value of this groundbreaking product. Generation-e has been certified to install and service the appliance and deliver a range of services, including on-site and remote maintenance and installation support. Flexible coverage options offer 24x7 service with response within four hours to 8x5 service with next-day response.

• All-in-one, simple-to-deploy, SIP-based VoIP connectivity combines standard PBX features and advanced applications
• Standard features include automated attendant, voice mail, automatic call distribution, interactive voice response and 15-party conferencing
• Standard connectivity includes four each FXO, FXS and LAN ports and one 10/100 uplink port
• A range of VoIP gateways streamline migration to IP communications and provide additional PSTN connectivity by allowing expansion in increments of as few as two additional analogue channels, or where required, an additional E1 module for 30 additional channels (line)
• Service options include 24x7 with four hour response and 8x5 with next day response

What is Asterisk

Asterisk is the world’s leading open source telephony engine and tool kit. Offering flexibility unheard of in the world of proprietary communications, Asterisk empowers developers and integrators to create advanced communication solutions.

Asterisk can be configured as the core of an IP or hybrid PBX, switching calls, managing routes, enabling features, and connecting callers with the outside world over IP, analogue, and digital connections.

It can also be built out as the heart of a media gateway, bridging the legacy PSTN to the expanding world of IP telephony. Asterisk’s modular architecture allows it to convert between a wide range of communications protocols and media codecs. Asterisk as a feature/media server

Need an IVR? Asterisk’s got you covered. How about a conference bridge? Yep. It’s in there. What about an automated attendant? Asterisk does that too. How about a replacement for your aging legacy voicemail system? Can do. Unified messaging? No problem. Need a telephony interface for your web site? Ok. Asterisk in the call centre

Asterisk has been adopted by call centres around the world based on its flexibility. Call centre and contact centre developers have built complete ACD systems based on Asterisk. Asterisk has also added new life to existing call centre solutions by adding remote IP agent capabilities, advanced skills-based routing, predictive and bulk dialling, and more.

Asterisk has become the basis for thousands of communications solutions. If you need to communicate, Asterisk is your answer.  Asterisk-based telephony solutions offer a rich and flexible feature set. Asterisk® offers both classical PBX functionality and advanced features which interoperates with traditional standards-based telephony systems and Voice over IP systems. Supported protocols

Contact Generation-e