For a small organisation reliant on IT, having a full-time internal IT Manager is not financially viable. What’s more, even for larger companies, there are costs associated with IT resourcing that can be a burden. Recruitment. Induction. Retention. Training. Professional Development. Annual leave. Sick leave. Compliance Costs. Career Development. Updated Certifications.

Whichever way you look at it, hiring your own IT engineer is an expensive commitment.

Today, companies are looking for new ways to control project and salary costs wherever possible. In an environment of tight budgets and high expectations from management and customers, outsourcing your IT engineering and support is the most appropriate next step.

Why outsource your IT engineering needs?

By outsourcing, IT departments benefit from diverse skill sets and services that would otherwise be unrealistic and costly to maintain. According to Darin Stahl, Research Analyst with Info-Tech Research Group, companies turn to IT outsourcing to "gain access to scarce skills and resources”. Stahl believes that “sometimes you want to just go ahead and lease or rent those valuable skills.”

Companies are looking to outsourced IT skills because:

• Handing off network support to professional service companies leaves your company free to focus on core business
• Outsourced IT projects tend to maintain better momentum, as compared to those run by in-house staff on a “time-available” basis
• Outsource costs come from Capital Expenditure not Operating Expenditure
• Professionally run projects tend to finish on time and below budget
• IT engineers can provide infrastructure and management capabilities that your organisation could not otherwise afford

Why outsource to Generation-e?

Outsourcing your IT needs with Generation-e gives you access to the entire pool of engineering skills in our team. Each of our engineers is equipped with differing skill sets, each with their own specialities. This allows an escalation path for IT issues, along with a collaborative approach to problem solving.

How does outsourcing work?

Generation-e outsourced engineers work to a pre-defined and mutually agreed scope, term and price, allowing you to manage project costs in a more effective and transparent manner. Our engineers are degree qualified, fully certified and trained.  Adhering to tight performance service levels, they offer a professional result and do not contribute to head count.

Let the numbers do the talking

Consider the business case for outsourcing your engineering needs with this example:

Develop your IT Department now

Contact Generation-e to get started with our IT support services, and get our team of engineers working for you!

Call us on 1300 553 088 or complete the form to learn more.