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The Generation-e monitoring service (GEMS) is a fully automated reporting tool that monitors critical components of your IT infrastructure in 15-minute intervals. It checks disc space, server performance, anti-virus protection, mail servers, websites and firewalls. Our monitoring commonly detects problems such as:
Once we detect that a problem is about to occur, we investigate and actively take preventative measures to ensure business continuity. We then raise a case informing you that it requires your attention and what costs are involved in rectifying it. The service operates 24/7. So that your organisation does too.
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