Comprehensive IT Services
From conceptualisation to deployment and project management to managed services, Generation-e offers a comprehensive suite of IT services. Our team of engineers are degree qualified, fully certified and trained in the highest qualifications to support the range of products we represent. We do not use contractors. Our engineers are on training one week in eight, the highest in the industry and remunerated based on their achievement of high customer satisfaction scores.
Solutions are delivered by our experienced senior enigneering teams and backed by the national help desk and field support teams. Projects are meticulously scoped through discovery and rolled out based on best practice project management.
Services can be used in conjunction with our solutions or on a standalone basis.
Consulting services are a way for customers to have the skills and experience of Generation-e work for them for a single project or on an ongoing basis in order to improve how they do business or to achieve specific goals.
Implementation services include meticulous management of all the tasks required to successfully deploy a project. Free up members of your team to get on with their jobs whilst Generation-e’s experts manage every aspect of your project for you.
From supplementing your in-house IT team with specialist skills to completely outsourcing your IT function, Generation-e has the right support offering to suit your needs. Whether you use block hours or sign a managed service agreement, our team of engineers work as an extension of your business to deliver world class 24x7x365 monitoring, reporting and management of your IT infrastructure.