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Hardware Maintenance

When there is an issue with your hardware, you need a replacement. And you need it fast. Every minute you lose due to faulty hardware could cost your organisation productivity and down-time.

Generation-e’s comprehensive hardware maintenance services are the quickest and most reliable option to guarantee your hardware is up and running as soon as possible after experiencing a fault.

Not only do we take care of securing and supplying replacement hardware, we test it in our staging centre before it arrives on your doorstep to be 100% sure that it is in working order and to further reduce downtime.

Delivered at a fixed cost and in compliance with priority service level agreements designed to keep you operational, these hardware maintenance services act as an insurance policy for your infrastructure. This keeps your hardware in working order, thus increasing uptime and productivity whilst providing you peace of mind.

Maintenance contracts are customised to suit each customer’s requirements and can be added before or after purchase.

For more information or to request a quote, please contact Generation-e on 1300 553 088 or complete the form.

A Safe Pair of Hands

Generation-e understands that hardware is business critical. Because of our solid vendor partnerships, we have the ability to secure and supply replacement hardware as it is required. That means that you don’t have to worry about going back to the vendor or keeping spare equipment on-site. What’s more, all equipment is tested in our staging centre before delivery.

With nationwide reach, Generation-e has experienced engineers ready to meet priority service level agreements. These same engineers will also be sure that the replacement hardware is installed and working flawlessly for full system recovery.

Please contact us on 1300 553 088 or complete the form.