Outsourced engineer

What is it?

Onsite dedicated IT professional or team of engineers.  We work to a pre-defined and mutually agreed scope and term.  Our engineers are degree qualified, fully certified and trained.  You may have a long-term project and need to build a team quickly or you have unpredictable IT requirements and don't want head count.  Generation-e provides a ready made team that can instantly appear then shrink down once your IT staff is ready to take over.

Who is it recommended for?

Organisations with rapidly developing or changing IT needs

What does it cover?

• Onsite engineer or team of engineers
• Any network problem, change, vendor, product

What are the benefits?

• Keep permanent staff costs down
• Access to the knowledge base of entire team if required
• We keep certifications and training up to date
• Skills transfer to your staff ensures knowledge stays with you when we go
• The option of rotating engineers or keeping the same resource
• Monthly system & usage reports provided for easy auditing
• No extra charges for travel time
• Remote monitoring alerts you of potential problems and operates around the clock

Find out what’s behind our outsourced IT staff here>>