How are your users employing technology today? Have a look around the office. Is your computer just an expensive, modern typewriter? Would two cans and a string work just as well for phone calls? Would a calculator serve you just as well as that spreadsheet? Is email just a fast letter? If the answer is “yes”, then your business is not actually gaining true commercial benefit from technology.

Why don’t information and communication technology (ICT) solutions work well or work to their maximum potential? Without understanding the business problems we are trying to solve, how can we expect an inanimate machine to do so? If we get the solution right, the benefits are enormous. Profits rise, costs decrease, job satisfaction increases and productivity soars.

The key to getting it right, is to take two important steps:

• Identify the business process which requires an ICT solution.
• Understand the amount of time you can be without each of your systems. Are you prepared for a disaster?

Getting the right network in place is the foundation of reliable business communications. Whether telephones, computers, or other peripherals, without the ability to communicate (or network) they are useless. A network is much like the sun in the solar system; it provides energy for all the planets to exist. If a planet disappears, the solar system still exists. If the sun is extinguished, all life is gone. Similarly, if a PC is down, business goes on. But if the network stops working– your staff stop, your production machines stop, your business stops!

As the expert network company, Generation-e builds robust, reliable networks on which all other communication tools rely.

The right network can then support the tools of information and communication technology (ICT), both voice and data, combined in what is known as convergence.

The Generation-e Experience™

Anyone building a new house can create a virtual tour, so that the layout of rooms and flow of traffic can be experienced prior to the permanency of bricks and mortar. 

Imagine what it would be like to go one step better and experience a virtual “live in” of the house?  For instance, what would it feel like, sitting by the fireplace in your wing back chair reading your favourite novel?  Is the temperature cosy?  Is the light bright enough?Would another member of the household feel too warm or find the light too glaring?

Now imagine doing the same for your IT infrastructure.  No wait, don’t imagine it, just come in and experience it.