What’s new in Microsoft Exchange 2010

The latest release of Exchange can help you increase collaboration and achieve better business outcomes, while controlling the costs of deployment, administration, and compliance. Exchange delivers the widest range of deployment options, integrated information leakage protection, and advanced compliance capabilities, that combine to form the best messaging and collaboration solution available.

With new deployment and storage options, enhanced inbox management capabilities and email archiving built-in, Exchange 2010 helps you lower costs and improve competitive advantage, through:

Flexibility and Reliability

• No need to deploy complex and costly clustering and third-party data replication products for full-scale Exchange redundancy
• Automate mailbox database replication and failover with as few as two servers or across geographically dispersed datacenters
• Maintain availability and fast recovery with up to 16 Exchange-managed replicas of each mailbox database
• Limit user disruption during mailbox moves between e-mail servers, allowing you to perform migration and maintenance activities on your schedule, even during business hours
• Guard against lost e-mail due to Transport Server upgrades or failures, through new built-in redundancy capabilities designed to intelligently redirect mail flow through another available route
• Allow users to update their contact information and track delivery receipt information for e-mail messages, for example, without IT assistance
• Offer an easy-to-use Web-based interface for common help desk tasks
• Utilise the new Exchange Roles-based Access Control model to empower specialist users to perform specific tasks

Anywhere Access

• Offer your users a premium Outlook experience across the desktop, Web, and mobile devices, including OWA support for browsers like Apple Safari and Mozilla Firefox
• Unify access to e-mail, voice mail, instant messaging, and text messages enabling your users to choose the best way to communicate no matter where they are
• Add native support for virtually every mobile device, including a premium experience with Windows Mobile, through Exchange ActiveSync
• Share free/busy information with external business partners for fast and efficient scheduling, choosing the level of detail you wish to share
• An enhanced conversation view that streamlines inbox navigation by automatically organizing message threads based on the natural conversation flow between communicating parties
• MailTips that inform your users, before they click send, about message details that could lead to undeliverable or mis-sent e-mails, like accidentally sending confidential information to external recipients, reducing inbox clutter, extra steps, and help desk calls
• Text transcription of voice mail messages, allowing users to quickly triage messages without having to play the audio file
• The power of a personalized auto attendant for their voice mail
• Tools to create call answering and routing rules for individuals or groups of callers based on Caller ID and contact information ensuring that every caller gets the experience your users intend
• Phone-based access to their whole inbox – including e-mail, calendar, and contacts – in nearly 30 languages with Outlook Voice Access

Protection and Compliance

• Easily move unwieldy Outlook Data Files (PSTs) from the PC back to Exchange for more efficient control and legal discovery
• Simplify the classification of e-mail with new centrally definable Retention Policies that can be applied to individual e-mail messages or folders
• Conduct cross-mailbox searches through an easy-to-use Web-based interface, or through Roles-based access control, empowering your HR or compliance officers to execute targeted searches
• Combine Exchange 2010 and Active Directory Rights Management Services (ADRMS) so that you and your users can apply Information Rights Management protection automatically to restrict access and use of information within a message–wherever it is sent.
• Enable partners and customers to read and reply to IRM-protected mail–even if they do not have Active Directory
• Rights Management Services (ADRMS) on premise
• Enable managers to review mail and either approve or block transmission

Why is Generation-e the right company to call?

Generation-e is a Microsoft Gold Certified Partner for Unified Communications.  Generation-e has the expertise and experience to design, implement then support your unified communications environment.

Please call us on 1300 553 088 to learn more.