Remote Access

The remote workforce has sustained continued growth in recent years and as such, created the need for remote access to company information and systems. However threats are growing in sophistication and speed and to deploy remote access securely is a major challenge for businesses. Increasing the number of users that can access the network (mobile employees, partners, customers) and increasing the methods of access (desktop PC’s, laptops, PDA’s) and the number of applications (VoIP, multimedia) all add risks.

Secure Access SSL VPN solutions provide remote/mobile employees, business partners and customers access to the applications and resources they need from anywhere, without requiring any client software, changes to servers, or ongoing maintenance. SSL VPN’s sit between the external user and the internal audience and used Secure Sockets Layer (SSL) found in all standard web browsers to provide secure transport.

Remote access is therefore useful for companies with a large remote workforce, such as auditors, insurance agents or technical sales representatives. It can also remove the distance between office locations

The Right Network

Getting the right network in place is the foundation of reliable business communications. Whether telephones, computers, or other peripherals, without the ability to communicate (or network) they are useless. A network is much like the sun in the solar system; it provides energy for all the planets to exist. If a planet disappears, the solar system still exists. If the sun is extinguished, all life is gone. Similarly, if a PC is down, business goes on. But if the network stops working– your staff stop, your production machines stop, your business stops!

As the expert network company, Generation-e builds robust, reliable networks on which all other communication tools rely.

The right network can then support the tools of information and communication technology (ICT), both voice and data, combined in what is known as convergence.

Servers

Servers are very common but are rarely looked after. Every company with more than one computer has some kind of server allowing printers, files, applications and information to be shared. Because they are reliable, they often sit in the corner gathering dust with scant attention paid to them – until something goes wrong.

To keep the server working well, ongoing maintenance is essential. It is also important to regularly update security and anti-virus systems.

The most critical function however is backing up your data and recovery planning for the unexpected disaster.

• Can you restore your data?
• Have you tested it?
• How long does it take?
• Can you restore it to a different computer in case your server is really dead?

Getting the right server hardware in place clearly benefits business productivity. Having a support regime in place is the insurance policy that allows you to recover from a disaster – no matter how big or small.

Security

Companies are increasingly concerned about protecting corporate assets from threats and loss such as theft, Denial of Service, viruses, and insider abuse of network access. While it is important to prepare for an attack, you also want to make it as simple as possible for the right people to access the right information. All this needs to meet legislative and corporate governance demands as well.

Generation-e can help with all aspects of security to agree with your risk management policies. If you think of it as a home security system, Generation-e will install:

• A lock on the door (firewalls)
• Surveillance (intrusion detection)
• A bulldog at every entrance (intrusion prevention)
• A flyscreen (content filtering, anti-virus and anti-spam)

“Worm, virus damage may have cost businesses up to $13 Billion in 2003,” by Donna Howell, Yahoo! News, September 4, 2003.

How safe is your business?

Support Services

When you have a network problem, you need to access to the right technical expertise fast. With Generation-e, comprehensive help is just a phone call away – 1300 553 088. Our engineers are knowledgeable across a range of products, vendors and technologies. Consistent help-desk and escalation processes are leveraged across all of our support offerings. >>more