Provide the right support
Office 365 can help you take your IT support beyond the telephone— way beyond. Think of it as a virtual helpdesk. A one-stop shop where people can get in touch with IT, browse through a shared knowledge base, and submit ticket requests to get help. The result? Quicker answers to common problems. Better system maintenance with regular health checks. And faster, more focused conversations between people and IT—all without ever being placed on hold. The right support also means you don’t have to worry about upgrades— with Office 365, you always have the most up-to-date version of a product or service. Plus, you get peace of mind knowing that your services are available with a guaranteed 99.9 percent uptime.
Empower people and stay in control
It’s a common dilemma: How do you strike a balance between the needs of IT and the needs of users? IT needs centralized control over security and compliance to better manage risks. People want more flexibility to do their best work. So what’s the solution?
Office 365 empowers the modern workplace and provides a safety net so that sites, content, and email are more secure and comply with IT controls, permissions, and policies. No matter how or where you work, you can rest easy knowing that you have the security your business needs.