The top 10 secrets of a successful Lync project from someone who has deployed 200,000 users
As the leading integrator of Microsoft Lync in Asia Pac, Generation-e has learnt an enormous amount and we’d like to share that with you. We are running a short and focused event around some of the key areas for Lync deployment success.
Nathan Chapman, our CTO will be leading the day’s discussions and will focus on business outcomes. As a Microsoft Certified and a member of Microsoft’s Lync Product Advisory Council, Nathan is uniquely placed to run this session. No one in Australia is better qualified to run this event!
You will leave the event having learnt the keys to making your project a success, how to engage your business for change, where the technology’s future is heading and how leading companies are leveraging the Lync ecosystem to achieve significant business productivity increases, staff engagement and empowerment.
Make your Lync project a success and avoid the pitfalls Generation-e is a multi award winning Microsoft Gold Partner. You will learn the secrets from 200,000 Microsoft Lync seats deployed. Nathan will show you how to make your Lync project a success, get users to embrace the change and get management buy in.
Expanding the boundaries of contact centres with Lync Call centres are a thing of the past. Today we want to queue interactions not calls so the combination of voice, fax, email, social and video, inbound and outbound – define a contact centre. How can this fit into your business and into Lync? Enghouse is the largest provider of Lync enabled contact centres, they will drive this session showing us how simple and powerful it can be and why you need to investigate this for your business.
Integrate video conferencing into Lync to get video everywhere You have Polycom, Cisco or Lifesize. How do you add them into your unified communications world, extend their lives & make them more valuable? Pexip is the leader in integrating legacy video into Microsoft Lync and they will show you how to do this simply and cost effectively and have you asking why don’t we do this now?
Attendees at each session have the chance to win a Microsoft Surface Pro 3!